Shipping policy

At Cibolo Junction Salsa, we strive to deliver your order as quickly and efficiently as possible. This Shipping Policy outlines our shipping practices, rates, and estimated delivery times.

  1. Shipping Destinations

We currently ship our products within the United States. Unfortunately, we do not offer international shipping at this time.

  1. Shipping Methods

We offer the following shipping methods:

  • Standard Shipping: Delivery within 3-7 business days, depending on your location.
  • Expedited Shipping: Delivery within 2-3 business days.

Please note that these are estimated delivery times, and actual delivery times may vary due to factors beyond our control, such as carrier delays or weather conditions.

  1. Shipping Rates

Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping costs for your order during the checkout process.

  1. Order Processing Time

We aim to process and ship your order within 1-2 business days after receiving your order. Orders placed on weekends or holidays will be processed on the next business day.

  1. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order on the carrier's website.

  1. Shipping Address

Please ensure that your shipping address is accurate and complete. We are not responsible for any delays or additional shipping charges due to incorrect or incomplete addresses.

  1. Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange for reshipment. Additional shipping charges may apply.

  1. Lost or Damaged Packages

In the event that your package is lost or damaged during transit, please contact our customer support team at cibolojunction@gmail.com. We will work with the carrier to resolve the issue and, if necessary, replace the product or issue a refund.

  1. Changes to This Shipping Policy

We reserve the right to update this Shipping Policy at any time. We will notify you of any significant changes by posting a notice on our website.

  1. Contact Us

If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us at cibolojunction@gmail.com.

Last Updated: 04-23-2034

Thank you for choosing Cibolo Junction!